PRIVACY
POLICY.
01 / INTRODUCTION
Ring Ring AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered phone receptionist service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our service.
02 / INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide to us when you register for the service, including:
- —Name and contact information (email address, phone number)
- —Business information (business name, type, address)
- —Payment information (processed securely through Stripe)
- —Account credentials (encrypted password)
Call Data
When calls are handled by our AI phone receptionists, we collect:
- —Call recordings and transcripts
- —Call duration and timestamps
- —Caller phone numbers
- —AI-generated call summaries and analysis
- —Appointment information when scheduled
Automatically Collected Information
We automatically collect certain information when you use our service, including device information, IP address, browser type, and usage data.
03 / HOW WE USE YOUR INFORMATION
We use the information we collect to:
- —Provide and maintain our AI phone receptionist service
- —Process calls and generate transcripts and summaries
- —Schedule and manage appointments on your behalf
- —Process payments and send billing notifications
- —Send you call summaries and other notifications
- —Improve our AI models and service quality
- —Respond to your inquiries and provide customer support
- —Comply with legal obligations
04 / INFORMATION SHARING
We may share your information in the following situations:
- —Service Providers: We work with third-party providers including Retell AI (phone services), Stripe (payments), and Resend (emails)
- —Business Transfers: In connection with a merger, acquisition, or sale of assets
- —Legal Requirements: To comply with applicable laws, regulations, or legal processes
- —Protection of Rights: To protect our rights, privacy, safety, or property
05 / DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you services. Call recordings and transcripts are retained for the duration specified in your subscription plan.
You may request deletion of your data at any time by contacting us at privacy@ringringai.com
06 / SECURITY
We implement appropriate technical and organizational security measures to protect your information. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
07 / YOUR RIGHTS
Depending on your location, you may have the following rights:
- —Access and receive a copy of your personal data
- —Rectify or update your personal data
- —Request deletion of your personal data
- —Object to or restrict processing of your personal data
- —Data portability
- —Withdraw consent at any time
08 / CHILDREN'S PRIVACY
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
09 / CHANGES TO THIS POLICY
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10 / CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@ringringai.com